Staff Bios | Board and Advisory Council | Our Values
Patricia Holland, Executive Director
Pat grew up in Connecticut and came to Fredericksburg by way of the University of Mary Washington. She received her Bachelor of Science in 1985 and has since made Fredericksburg her home. Pat was hired in 1992 to administer the Indoor Plumbing/Rehabilitation Program, which brought first time indoor plumbing to many area houses. She has served as the Director of Client Services, supervisor of the Homemaker Program (assisting frail elderly with housekeeping and errand chores), Title V Coordinator (Older Workers Employment Program), and has coordinated many smaller programs for the Agency. Ms. Holland holds affiliations with several boards. These include Mental Health America of Fredericksburg, Partners in Aging, TRIAD, and the Caregiver’s Appreciation Luncheon Committee. She was the 2016 recipient of the Dr. Wayland Marks Gratitude Award, which recognizes a person who exemplifies the principals of advocating for the senior population of Fredericksburg.
You can contact Pat at
Kim Dickinson, Client Services Coordinator – In Home Services
Kim has worked with Healthy Generations Area Agency on Aging since August 2010, originally with the Spotsylvania Café. Her background includes nursing, both in a hospital setting and a medical practice.
For several years, she enjoyed devoting her time to her children. Once employed with Healthy Generations Area Agency, many opportunities were available for certifications and training.
Today, Kim assists those interested in services through referrals, assessments, options and other needs as a Client Services Coordinator.
You can contact Kim at
Mary Edwards, Title V Coordinator
Mary serves as the Title V Coordinator for our Senior Community Service Employment Program (SCSEP). This program provides temporary community service job-training opportunities to qualified individuals that are aged 55 and older.
Mary first joined HGAAA in March 2017. After 30 years of federal civilian service she retired from the United States Department of Agriculture. She has over 20 years experience in processing federal grants and contracts. In her spare time, she is active in her church and enjoys spending time just hanging out with friends and family.
You can contact Mary at
Boyd Elliott, Transportation Manager
Boyd has been employed at Healthy Generations Area Agency on Aging since 2008. He started as a van driver and after one year was promoted to Transportation Manager.
Boyd has spent approximately 20 years in transportation and is a native of the Fredericksburg area, a graduate of Spotsylvania High School. He and his wife have been married for 52 years and as a hobby he enjoys making homemade dill pickles, which in 2019 won best dill pickle at the Virginia State Fair.
Boyd enjoys working with the area citizens knowing the need for the valuable services we provide through the Agency.
You can contact Boyd at
Jennifer Falknor, Mobility Manager
Jennifer has been with Healthy Generations since 2013. With almost 20 years of experience in the field of specialized transportation, she is passionate about helping seniors and persons with disabilities maintain their independence through efficient, safe, cost-effective mobility. Jennifer is a member of the Virginia Association of Mobility Managers, the Community Transportation Association of Virginia, and the local Public Transit Advisory Board. She has received training from the National Transit Institute and the National Center for Mobility Management. Jennifer is a cartophile (map-lover), amateur genealogist, native-Pittsburgher, and loyal Steelers fan.
You can contact Jennifer at
Nicole Farmer, Long-Term Care Ombudsman/ VICAP Coordinator
Nicole Farmer has worked with Healthy Generations Area Agency on Aging since September 2014, starting as a VICAP Counselor (Virginia Insurance Counseling Assistance Program). Her background includes Human Services, and Customer Service. Once employed with Healthy Generations Area Agency, many opportunities were available for certifications and training.
Today, Nicole is the Long-Term Care Ombudsman/ VICAP Coordinator helping those who are interested in better understanding their Medicare Options as well as advocating on behalf of those in Nursing Homes, Assisted Living facilities and those that are receiving long- term care services in their homes.
You can contact Nicole at
Krystal Jones Marshall, Client Services Coordinator – Nutrition Services
Krystal came to Healthy Generations in 2018, first as the Caroline Senior Café Manager, and more recently taking over the role of Client Services Coordinator- Nutrition Services. She has over ten years of experience in aging and customer services. Since growing up in Fredericksburg, she has had a passion for enhancing the quality of life for the older adults in this community.
Krystal is a community volunteer and educator regarding cognitive health, Alzheimer’s, and other related dementias. She is currently pursuing a graduate degree in health services administration from Strayer University. Separately she enjoys spending quality time with her husband and daughter, family game nights/ gatherings, and modeling.
You can contact Krystal at
Susan Lucas, Finance Director
Susan was born and raised in Washington, DC she is a graduate of The University of Maryland, College Park. Susan has over 30 years of experience with Non-Profit Organizations with a specialty in Grant Administration. Susan’s experiences with her own parents’ illnesses sparked her tremendous interest in the needs of the Senior population.
You can contact Sue at
Angela Snyder, Director of Operations
Angela has worked at Healthy Generations Area Agency on Aging since January 2014, coming to the agency by way of Florida having worked at another Area Agency on Aging for several years. She is an avid reader and enjoys spending time with her family and furbabies. Angela has worked in Operations and Administration for more than 18 years. Her favorite part of the job is knowing that she is helping senior community members remain independent and active. As the Director of Operations Angela has a hand in supporting many of the programs that the agency provides.
You can contact Angela at
Brice Woodall, Volunteer Coordinator
Brice is a Newport News, Virginia native and spent 10 years in Chicago with his wife and son. He worked in the music industry as a songwriter and performer for 20 years and discovered his love for working with senior citizens in Chicago after volunteering at a food pantry delivering food. After returning to Virginia, Brice worked for Healthy Generations Area Agency on Aging and managed their Fredericksburg Senior Café from 2015-2018. He continued his work with the seniors of our community as a Staffing Coordinator at Home Instead from 2018-2021 and has since returned to Healthy Generations as the new Volunteer Coordinator. Brice still loves to write and perform music and he is an avid runner with a certification in personal training.
You can contact Brice at
India Woolfolk, Administrative Assistant
India Woolfolk is a Fredericksburg native and is the executive assistant at Healthy Generations Area Agency on Aging. She has 10 years of professional office and corporate experience and brings a lot of great skills to the agency. She truly enjoys assisting our staff, speaking with our clients and being a part of the Healthy Generations family. In her free time she enjoys shooting photography and spending time with family and friends. She is the friendly voice that will most likely greet you when you call the agency!
You can contact India at
HGAAA Board of Directors
Cathy Binder, Interim Chairman, King George County Board of Supervisors
Karl Karch, Vice-Chairman, At-Large
Cathy Binder, Secretary/Treasurer, King George County Board of Supervisors
Mayor Mary Katherine Greenlaw, City of Fredericksburg City Council
Reggie Underwood, Caroline County Board of Supervisors
Patricia Wright, Caroline County
Vacant, King George County
Gary Skinner, Spotsylvania County Board of Supervisor
Vacant, Spotsylvania County
Thomas Coen, Stafford Board of Supervisors
Linda Musselman, Stafford County
Cindi Bowen, Advisory Council Chairman
HGAAA Advisory Council
Mary Ann Batsche, Mary Washington Health Care
Cindi Bowen, Chairperson, Spring Arbor of Fredericksburg
Fredricka Braswell, Spotsylvania Cafe
Mary Lee Carter , Spotsylvania
Meghann Cotter, Micah Ministries
Elsie Dotson, Caroline Cafe
Lee Evans, Spotsylvania Cafe
Sandy Fahnders, Fredericksburg Cafe
Katina Howard, Rappahannock Area Health District, Virginia Department of Health
Sarah Johnson, Stafford Cafe
Vicki Lewis, Spotsylvania
Lori Myers, Alzheimer’s Association
Steve Scheibe, Vice-Chairman, Spotsylvania
Deborah Taylor, Stafford
Pegi Wright, Virginia Cooperative Extension
INTEGRITY – HGAAA acts with honesty, honor, and truthfulness in everything we do.
SENIOR’S WORTH – HGAAA always considers the full potential of each person throughout their life
COMMUNITY – HGAAA assists older adults in remaining independent by working with families,
volunteers, funders, and other community partners.
DIGNITY – HGAAA speaks to all with kindness. We help provide assistance without pushing to do
something that is thought of as wrong or humiliating. We honor wishes and privacy, show empathy and
stand up for all who feel threatened, judged, or embarrassed.
TEAM ORIENTED – HGAAA works together and with community in order to achieve a goal. We use our individual skills and provide knowledge and services, despite any personal conflict between individuals, to provide the best outcome.