About Us
Staff Bios| Governance Meeting Schedule | Board and Advisory Council | Our Values
Our Staff
Patricia Holland, Executive Director
Pat grew up in Connecticut and came to Fredericksburg by way of the University of Mary Washington. She received her Bachelor of Science in 1985 and has since made Fredericksburg her home. Pat was hired in 1992 to administer the Indoor Plumbing/Rehabilitation Program, which brought first time indoor plumbing to many area houses. She has served as the Director of Client Services, supervisor of the Homemaker Program (assisting frail elderly with housekeeping and errand chores), Title V Coordinator (Older Workers Employment Program), and has coordinated many smaller programs for the Agency. Ms. Holland holds affiliations with several boards. These include Mental Health America of Fredericksburg, Partners in Aging, TRIAD, and the Caregiver’s Appreciation Luncheon Committee. She was the 2016 recipient of the Dr. Wayland Marks Gratitude Award, which recognizes a person who exemplifies the principals of advocating for the senior population of Fredericksburg.
You can contact Pat at
Jennifer Falknor, Director of Transportation
Jennifer has been with Healthy Generations since 2013. With almost 20 years of experience in the field of specialized transportation, she is passionate about helping seniors and persons with disabilities maintain their independence through efficient, safe, cost-effective mobility. Jennifer is a member of the Virginia Association of Mobility Managers, the Community Transportation Association of Virginia, and the local Public Transit Advisory Board. She has received training from the National Transit Institute and the National Center for Mobility Management. Jennifer is a cartophile (map-lover), amateur genealogist, native-Pittsburgher, and loyal Steelers fan.
You can contact Jennifer at
TaMara Banks, Transportation Operations and Training Manager
TaMara Banks has been in the transportation industry for almost 25 years. She started her career in the emergency medical field as an emergency medical vehicle instructor. After holding several different positions in the transportation field, TaMara is now HGAAA’s certified Travel Trainer. She is committed to introducing everyone to FXBGO (Fredericksburg Regional Transit). TaMara holds many certifications in transportation safety and security and received the Transportation Safety and Security Program (TSSP) certificate from the USDOT. She has also received her certification from Easterseals Project Action Certified Travel Training Instructor Course. HGAAA’s Mobility Options Travel Training Program was recognized by the Virginia Transit Association (VTA) for Outstanding Community Program 2022.
You can contact TaMara at
Claudia Becker, Client Services Coordinator – Senior Cafe
Claudia grew up in Virginia as well as in Upstate New York before moving back to Virginia in 2021. She graduated from the University of Oswego with a Bachelor’s degree in Communication/Journalism, studying health science and psychology. Claudia is passionate about supporting seniors in the community and puts her focus on helping to create a safe, positive, and empowering environment at the senior cafes. In her free time, she enjoys painting and performing with her local band.
You can contact Claudia at
Aneeka Diaz-Coram, Transportation Client Services Coordinator
Aneeka grew up in Brooklyn, New York, with strong Caribbean, Latino and military roots in a loving family, which is at the core of her values. She went to college as an English/ Humanities student majoring in Journalism and Broadcasting. However, because she was raised by parents who deeply valued community service and a spirit of “giving back”, Aneeka was immersed in non-profit endeavors from an early age. Because of this foundation, Aneeka’s career path now reflects her passion of more than 30 years in customer service, specifically related to children and the elderly community. Now a DMV resident, she immensely enjoys the company of her family & friends, music & dance and, of course, being of service to her community.
You can contact Aneeka at
Elizabeth Gross, Transportation Client Services Coordinator
Elizabeth has lived in Fredericksburg for over 25 years. She has worked with children as a preschool teacher for over 15 years and with a home health agency for several years, while raising two sons with her husband and taking care of her mother with ALS. She has been with HGAAA just over a year and loves helping our seniors. As an empty nester, on her days off she enjoys paddle boarding, bike riding and going for long rides with her husband.
You can contact Elizabeth at
James Klaers, Executive Assistant
James Klaers (he/they) is an Executive Assistant and passionate nonprofit professional with a background in service and the arts. A Virginia Beach native, he graduated from Randolph-Macon College in 2017 with a dual degree in Religious Studies and Theatre, where he also served on the Executive Board of Alpha Phi Omega, a national co-ed service fraternity. With over a decade of experience in the service industry, they transitioned into nonprofit work three years ago, including time with FAHASS, where they deepened their commitment to LGBTQ+ advocacy and community support. Outside of work, he enjoys working in local theatre, performing in drag shows, and crochet.
You can contact James at
Susan Lucas, Finance Director
Susan was born and raised in Washington, DC she is a graduate of The University of Maryland, College Park. Susan has over 30 years of experience with Non-Profit Organizations with a specialty in Grant Administration. Susan’s experiences with her own parents’ illnesses sparked her tremendous interest in the needs of the Senior population.
You can contact Sue at
Aiyana Olhaye, Long Term Care Ombudsman
Aiyana was born in Maryland but grew up in Northern Virginia. She pursued her passion for helping others by earning her Bachelor’s degree in Social Work from Norfolk State University. During her time at NSU, Aiyana actively participated in community service projects and internships that focused on advocating for marginalized communities and promoting social justice. Outside of her professional pursuits, Aiyana enjoys working out at the gym, painting and spending time with friends and family.
You can contact Aiyana at
Ryan Ours, VICAP Coordinator/Options Counselor
Originally from West Virginia, Ryan is a dedicated VICAP Counselor who brings compassion and expertise to guiding older adults through the complexities of Medicare. After earning a Bachelors of Social Work (BSW) from West Virginia University, Ryan relocated to Fredericksburg, Virginia, to continue a career rooted in service and support. With previous experience in social work and counseling, Ryan is committed to helping clients feel informed, empowered, and cared for during challenging transitions. Currently planning to pursue a Masters of Social Work (MSW), Ryan remains passionate about growing as a counselor and advocating for the aging population. Outside of work, Ryan enjoys gaming and spending time with his very playful Golden Retriever.
You can contact Ryan at
Joelle Prince, Client Services Coordinator – Homemakers
Originally hailing from the vibrant city of Miami, Florida, Joelle moved to Spotsylvania from New York City in 2019. Joelle is a dedicated professional with a robust background in healthcare administration. She holds a bachelor’s degree in healthcare administration from Lehman College. Joelle is actively pursuing a master’s in social work at VCU driven by a passion for addressing the holistic well-being of individuals within our communities. With a decade of experience within the hospital and healthcare industry, Joelle’s journey has been marked by a commitment to excellence and a profound impact on the healthcare landscape. Driven by a deep-seated desire to make a positive difference in the lives of others, she is excited about the intersection of healthcare administration and social work, where meaningful change can be fostered. In her spare time, Joelle spends time with her kids, taking long walks, and finding new music playlists to listen to.
You can contact Joelle at
Dolma Tamang, Front Desk Coordinator
Dolma’s journey began in Nepal and later moved to Northern Virginia, where she completed her high school education before making the move to Fredericksburg to pursue her higher studies. Currently immersed in her bachelor’s degree program in cybersecurity. An avid lover of dogs, she finds joy in spending time with her canine companions and exploring nature trails, which provide both relaxation and a sense of connection to the natural world. Previously, Dolma worked in customer service, where she honed her interpersonal skills and customer relations. However, driven by a desire to make a difference in her community, she transitioned to Healthy Generations Area Agency on Aging, where she is dedicated to contributing to the well-being of older adults. Outside of work, Dolma enjoys listening to music, reading, and nature.
You can contact Dolma at
Neal Tidman, Client Services Coordinator – Nutrition
Neal grew up in the UK, moving to Virginia over 20 years ago. Neal has worked in the field of human services for over 40 years and has been involved in supporting intellectually disabled individuals and other fragile populations through numerous programs including nursing, case management, day programs and residential services in the UK and USA. Neal enjoys spending time with his family, traveling, and of course, avidly supporting his football team, – Manchester United, (Proper football).
You can contact Neal at
Willnette Williams, VICAP Counselor
Willnette is a VICAP (Virginia Insurance Counseling & Assistance Program) Counselor. She provides free, unbiased, confidential counseling and assistance for people with Medicare. Willnette retired from the Federal Government after 35 years of service. She joined HGAAA in September 2021, looking for part time work to help make a difference in her community. In her spare time, she likes to travel, do home improvements and spend time with friends and family.
You can contact Willnette at
Title V Coordinator – VACANT
Senior Cafe Managers
VACANT
Fredericksburg Cafe
Mandel Way
Caroline Cafe
Sandra Thomas
King George Cafe
Deborah Scott
Spotsylvania Cafe
Marlitt Pelaez
Stafford Cafe
HGAAA Board of Directors Meeting Schedule
The Board of Directors meets on the 3rd Monday of every month, except August and December. Meetings are held at the HGAAA office beginning at 12:30 PM.
HGAAA Advisory Council Meeting Schedule
The Advisory Council meets on the 3rd Wednesday of the following months: February, May, August, and November. Meetings are held at the HGAAA office beginning at 10:30 AM.
HGAAA Board of Directors
Cathy Binder, Chairman, King George County Board of Supervisors
Julie Ellis, City of Fredericksburg
Darrell English, Stafford Board of Supervisors
Lori Hayes, Vice Chairman, Spotsylvania County Board of Supervisor
Jannan Holmes, City of Fredericksburg City Council
Joyce Johnson, Caroline County
Karl Karch, At-Large
Trische Mollner, King George County
Linda Musselman, Secretary/Treasurer, Stafford County
Reggie Underwood, Caroline County Board of Supervisors
Kevin Wilkinson, Spotsylvania County
HGAAA Advisory Council
Mary Ann Batsche, Mary Washington Health Care
Teresa Bowers, Micah Ministries
Fredricka Braswell, Spotsylvania Cafe
Beverly Campbell, Caroline Cafe
Mary Lee Carter, Spotsylvania
Bessie Harper, Stafford Cafe
Jean Herndon, Fredericksburg Cafe
Katina Howard, Stafford
Lori Myers, Vice-Chairman, Stafford
Karen Whaley, King George Cafe
Steve Scheibe, Spotsylvania
Deborah Taylor, Chairman, Stafford
Pegi Wright, Virginia Cooperative Extension
SENIOR’S WORTH – HGAAA always considers the full potential of each person throughout their lifespan.
COMMUNITY – HGAAA assists older adults in remaining independent by working with families, volunteers, funders, and other community partners.
DIGNITY – HGAAA speaks to all with kindness. We help provide assistance without pushing to do something that is thought of as wrong or humiliating. We honor wishes and privacy, show empathy and stand up for all who feel threatened, judged, or embarrassed.
TEAM ORIENTED – HGAAA works together and with community in order to achieve a goal. We use our individual skills and provide knowledge and services, despite any personal conflict between individuals, to provide the best outcome.
