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About Us

Staff Bios | Board and Advisory Council | Our Values

Our Staff

Patricia Holland, Executive Director

Pat grew up in Connecticut and came to Fredericksburg by way of the University of Mary Washington. She received her Bachelor of Science in 1985 and has since made Fredericksburg her home. Pat was hired in 1992 to administer the Indoor Plumbing/Rehabilitation Program, which brought first time indoor plumbing to many area houses. She has served as the Director of Client Services, supervisor of the Homemaker Program (assisting frail elderly with housekeeping and errand chores), Title V Coordinator (Older Workers Employment Program), and has coordinated many smaller programs for the Agency. Ms. Holland holds affiliations with several boards.  These include Mental Health America of Fredericksburg, Partners in Aging, TRIAD, and the Caregiver’s Appreciation Luncheon Committee. She was the 2016 recipient of the Dr. Wayland Marks Gratitude Award, which recognizes a person who exemplifies the principals of advocating for the senior population of Fredericksburg.

You can contact Pat at 

Kim Dickinson, Client Services Coordinator – In Home Services 

Kim has worked with Healthy Generations Area Agency on Aging since August 2010, originally with the Spotsylvania Café. Her background includes nursing, both in a hospital setting and a medical practice. 

For several years, she enjoyed devoting her time to her children. Once employed with Healthy Generations Area Agency, many opportunities were available for certifications and training.

Today, Kim assists those interested in services through referrals, assessments, options and other needs as a Client Services Coordinator.

You can contact Kim at


Mary Edwards, Title V Coordinator

Mary serves as the Title V Coordinator for our Senior Community Service Employment Program (SCSEP).   This program provides temporary community service job-training opportunities to qualified individuals that are aged 55 and older. 

Mary first joined HGAAA in March 2017.  After 30 years of federal civilian service she retired from the United States Department of Agriculture.  She has over 20 years experience in processing federal grants and contracts.  In her spare time, she is active in her church and enjoys spending time just hanging out with friends and family.

You can contact Mary at


Boyd Elliott, Transportation Manager

Boyd has been employed at Healthy Generations Area Agency on Aging since 2008. He started as a van driver and after one year was promoted to Transportation Manager.

Boyd has spent approximately 20 years in transportation and is a native of the Fredericksburg area, a graduate of Spotsylvania High School. He and his wife have been married for 52 years and as a hobby he enjoys making homemade dill pickles, which in 2019 won best dill pickle at the Virginia State Fair. 

Boyd enjoys working with the area citizens knowing the need for the valuable services we provide through the Agency.

You can contact Boyd at 

Jennifer Falknor, Mobility Manager

Jennifer has been with Healthy Generations since 2013. With almost 20 years of experience in the field of specialized transportation, she is passionate about helping seniors and persons with disabilities maintain their independence through efficient, safe, cost-effective mobility.  Jennifer is a member of the Virginia Association of Mobility Managers, the Community Transportation Association of Virginia, and the local Public Transit Advisory Board. She has received training from the National Transit Institute and the National Center for Mobility Management. Jennifer is a cartophile (map-lover), amateur genealogist, native-Pittsburgher, and loyal Steelers fan. 

You can contact Jennifer at


Nicole Farmer, Long-Term Care Ombudsman/ VICAP Coordinator 

Nicole Farmer has worked with Healthy Generations Area Agency on Aging since September 2014, starting as a VICAP Counselor (Virginia Insurance Counseling Assistance Program). Her background includes Human Services, and Customer Service. Once employed with Healthy Generations Area Agency, many opportunities were available for certifications and training.

Today, Nicole is the Long-Term Care Ombudsman/ VICAP Coordinator helping those who are interested in better understanding their Medicare Options as well as advocating on behalf of those in Nursing Homes, Assisted Living facilities and those that are receiving long- term care services in their homes.

You can contact Nicole at 

Kimberley Merritt, Options Counselor

Kim Merritt, a George Mason University alumna, comes to Healthy Generations with over ten years of human services experience. Kim first began working with seniors through her work as an Activities Assistant in the Center for Day Rehabilitation at Mary Washington Hospital, and she is glad to return to the field.  

Some of her other human service work includes mental health, restorative justice, and work as an advocate for survivors of domestic violence and their children.  

She completed Options Counselor training in the Fall of 2021 and over 150 hours of trauma-informed trainings since 2016. She’s lead over 400 groups, trainings, classes, programs, and presentations in the same amount of time.  

Kim grew up in and continues to live in the Fredericksburg area where she also serves local youth as a program facilitator for the Office on Youth.  

She has recently taken an interest in mythology, and she loves taking her “talkative” husky for adventures. 

You can contact Kimberley at


Susan Lucas, Finance Director

Susan was born and raised in Washington, DC she is a graduate of The University of Maryland, College Park. Susan has over 30 years of experience with Non-Profit Organizations with a specialty in Grant Administration.  Susan’s experiences with her own parents’ illnesses sparked her tremendous interest in the needs of the Senior population.

You can contact Sue at

Angela Snyder, Director of Operations

Angela has worked at Healthy Generations Area Agency on Aging since January 2014, coming to the agency by way of Florida having worked at another Area Agency on Aging for several years.  She is an avid reader and enjoys spending time with her family and furbabies.  Angela has worked in Operations and Administration for more than 18 years.  Her favorite part of the job is knowing that she is helping senior community members remain independent and active.  As the Director of Operations Angela has a hand in supporting many of the programs that the agency provides. 

You can contact Angela at

Brice Woodall, Volunteer Coordinator

Brice is a Newport News, Virginia native and spent 10 years in Chicago with his wife and son. He worked in the music industry as a songwriter and performer for 20 years and discovered his love for working with senior citizens in Chicago after volunteering at a food pantry delivering food. After returning to Virginia, Brice worked for Healthy Generations Area Agency on Aging and managed their Fredericksburg Senior Café from 2015-2018. He continued his work with the seniors of our community as a Staffing Coordinator at Home Instead from 2018-2021 and has since returned to Healthy Generations as the new Volunteer Coordinator. Brice still loves to write and perform music and he is an avid runner with a certification in personal training.

You can contact Brice at

India Woolfolk, Administrative Assistant 

India Woolfolk is a Fredericksburg native and is the executive assistant at Healthy Generations Area Agency on Aging. She has 10 years of professional office and corporate experience and brings a lot of great skills to the agency. She truly enjoys assisting our staff, speaking with our clients and being a part of the Healthy Generations family. In her free time she enjoys shooting photography and spending time with family and friends. She is the friendly voice that will most likely greet you when you call the agency!

You can contact India at

HGAAA Board of Directors

Cathy Binder, Interim Chairman, King George County Board of Supervisors

Karl Karch, Vice-Chairman, At-Large 

Cathy Binder, Secretary/Treasurer, King George County Board of Supervisors 

Mayor Mary Katherine Greenlaw, City of Fredericksburg City Council

Reggie Underwood, Caroline County Board of Supervisors

Patricia Wright, Caroline County 

Vacant, King George County

Gary Skinner, Spotsylvania County Board of Supervisor

Vacant, Spotsylvania County

Thomas Coen, Stafford Board of Supervisors

Linda Musselman, Stafford County

Cindi Bowen, Advisory Council Chairman


HGAAA Advisory Council

Mary Ann Batsche, Mary Washington Health Care

Cindi Bowen, Chairperson, Spring Arbor of Fredericksburg

Fredricka Braswell, Spotsylvania Cafe

Mary Lee Carter , Spotsylvania 

Meghann Cotter, Micah Ministries

Elsie Dotson, Caroline Cafe

Lee Evans, Spotsylvania Cafe

Sandy Fahnders, Fredericksburg Cafe

Katina Howard, Rappahannock Area Health District, Virginia Department of Health

Sarah Johnson, Stafford Cafe

Vicki Lewis, Spotsylvania

Lori Myers, Alzheimer’s Association

Steve Scheibe, Vice-Chairman, Spotsylvania

Deborah Taylor, Stafford

Pegi Wright, Virginia Cooperative Extension

Our Values

INTEGRITY – HGAAA acts with honesty, honor, and truthfulness in everything we do.

SENIOR’S WORTH – HGAAA always considers the full potential of each person throughout their life

COMMUNITY – HGAAA assists older adults in remaining independent by working with families,
volunteers, funders, and other community partners.

DIGNITY – HGAAA speaks to all with kindness. We help provide assistance without pushing to do
something that is thought of as wrong or humiliating. We honor wishes and privacy, show empathy and
stand up for all who feel threatened, judged, or embarrassed.

TEAM ORIENTED – HGAAA works together and with community in order to achieve a goal. We use our individual skills and provide knowledge and services, despite any personal conflict between individuals, to provide the best outcome.